top of page

Accessibility Statement

Last updated: August 9, 2025

Simplify Technology is committed to making our website and services accessible to everyone, including people with disabilities. We strive to follow recognized accessibility standards and to improve usability on an ongoing basis.

 

1. Our Standard & Goal

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA across simplify-technology.com and related web content. These guidelines explain how to make web content more accessible for people with disabilities and more user‑friendly for everyone.

Current status: Partially conformant with WCAG 2.2 AA (work in progress). If you have trouble using any part of our site, please let us know so we can help and fix the issue.

 

2. Measures We Take

We incorporate accessibility into our processes:

  • Design & structure: Semantic HTML, meaningful headings, lists, and landmarks.

  • Keyboard support: All interactive components should be usable with a keyboard (tab order, visible focus).

  • Color & contrast: Text and essential UI elements target 4.5:1 contrast or higher.

  • Images & media: Informative images have alt text; decorative images are marked accordingly. We offer captions/transcripts for key videos.

  • Forms: Labels, instructions, and clear error messages; minimal reliance on placeholder‑only text.

  • Motion & timing: We avoid auto‑playing media and limit timeouts; we provide pause/stop controls when needed.

  • Consistent navigation: Predictable layouts and link behaviors.

  • Ongoing testing: Periodic manual reviews and automated checks (e.g., axe/Lighthouse/WAVE) during updates.

 

3. Compatibility & Technical Requirements

Our website is designed to work with:

  • Current versions of Chrome, Safari, Firefox, and Edge

  • Operating systems including Windows, macOS, iOS, and Android

  • Common assistive technologies such as screen readers (NVDA, JAWS, VoiceOver) and magnifiers

To get the best experience, enable JavaScript and use the latest browser version.

 

4. Known Limitations & Third‑Party Content

Despite our best efforts, some content may have limitations:

  • Third‑party apps/widgets (e.g., embedded maps, schedulers, payment processors) may not fully meet WCAG; we monitor alternatives and report issues to vendors.

  • Legacy files or PDFs may not yet be fully tagged for accessibility; accessible versions can be provided on request.

If you encounter an issue: please contact us (details below) and we’ll provide an accessible alternative and work to resolve the underlying problem.

 

5. Feedback & Help

We welcome your feedback on the accessibility of our website and services.

  • Email: info@simplify-technology.com

  • Phone: 318‑600‑5707

  • Response time: We aim to reply within 2 business days and to provide a resolution or reasonable alternative within 10 business days where feasible.

If you use a relay service, you’re welcome to contact us that way as well.

 

6. Requesting Reasonable Accommodations

If you need materials in an alternative format (e.g., large print, tagged PDF) or assistance booking an appointment, please contact us. We can complete bookings by phone or email, provide follow‑up written instructions, and offer on‑site support options within our service area.

 

7. Continuous Improvement

Accessibility is an ongoing effort. We review this statement at least once per year and after significant website updates. We also train team members involved in content updates to support accessibility.

 

8. Formal Complaints

If you believe we are not meeting accessibility requirements, please contact us using the details above with a description of the issue and the page URL. We will acknowledge your complaint, investigate, and respond with our findings and planned remediation steps.

​

Note: This statement reflects our good‑faith effort to meet WCAG 2.2 AA. Because we build on a hosted platform and may use third‑party tools, some aspects are outside of our immediate control; however, we actively seek accessible solutions and alternatives.

bottom of page